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Market and Consumer Protection Online Test 7th Social Science Lesson 21 Questions in English

Market and Consumer Protection Online Test 7th Social Science Lesson 21 Questions in English

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Question 1
Which of the following statement is correct?
  1. Economists described a market as coming together of the buyers and sellers, i.e. an arrangement where buyers and sellers come in direct or indirect contact to sell/buy goods and services.
  2. A set up where two or more parties engaged in exchange of goods, services and information is called a market.
A
1 alone
B
2 alone
C
1, 2
D
None
Question 1 Explanation: 
Economists described a market as coming together of the buyers and sellers, i.e. an arrangement where buyers and sellers come in direct or indirect contact to sell/buy goods and services. For example, the market for books will constitute all the sellers and buyers of books in an economy. It does not necessarily refer to a geographic location. A set up where two or more parties engaged in exchange of goods, services and information is called a market.
Question 2
Which of the following statement is incorrect?
  1. The two parties involved in a transaction are called seller and buyer.
  2. There has to be only one buyer and seller for the market to be competitive
A
1 alone
B
2 alone
C
1, 2
D
None
Question 2 Explanation: 
The two parties involved in a transaction are called seller and buyer. The seller sells goods and services to the buyer in exchange of money. There has to be more than one buyer and seller for the market to be competitive.
Question 3
Which of the following are the features of market?
  1. not restricted to one physical or geographical location
  2. covers a general wide area
  3. covers demand and supply of the region.
A
1, 2
B
2, 3
C
1, 2, 3
D
1, 2
Question 3 Explanation: 
A market is also not restricted to one physical or geographical location. It covers a general wide area and the demand and supply forces of the region.
Question 4
Which of the following statement is correct?
  1. There must be a group of buyers and sellers of the commodity to constitute a market.
  2. Relations between these sellers and buyers must be business relations
A
1 alone
B
2 alone
C
1, 2
D
None
Question 4 Explanation: 
There must be a group of buyers and sellers of the commodity to constitute a market. And the relations between these sellers and buyers must be business relations.
Question 5
Which of the following is/are the classification of markets?
  1. product market
  2. factor market
  3. digital market
A
1, 2
B
1, 2, 3
C
2, 3
D
1, 3
Question 5 Explanation: 
Broadly there are two classifications of markets – the product market and the factor market.
Question 6
Which of the following statement is correct?
  1. At any given time only one price can be prevalent in the market for the goods and services
  2. This is only possible in the existence of perfect competition
A
1 alone
B
2 alone
C
1, 2
D
None
Question 6 Explanation: 
At any given time only one price can be prevalent in the market for the goods and services. This is only possible in the existence of perfect competition.
Question 7
Which of the following is/are related to factor market?
  1. Land
  2. Capital
  3. Labour
A
1, 2
B
1, 3
C
2, 3
D
1, 2, 3
Question 7 Explanation: 
Broadly there are two classifications of markets – the product market and the factor market. The factor market refers to the market for the buying and selling of factors of production like land, capital, labour, etc.
Question 8
Which of the following statement is correct?
  1. Both the sellers and buyers must have access to knowledge about the market
  2. There should be an awareness of the demand for products, consumer choices, and preferences, fashion trends, etc
A
1 alone
B
2 alone
C
1, 2
D
None
Question 8 Explanation: 
Both the sellers and buyers must have access to knowledge about the market. There should be an awareness of the demand for products, consumer choices, and preferences, fashion trends, etc.
Question 9
Which of the following are true about local market?
  1. In such a market the buyers and sellers are limited to the local region or area
  2. They usually sell perishable goods of daily use
A
1 alone
B
2 alone
C
1, 2
D
None
Question 9 Explanation: 
In such a Local market the buyers and sellers are limited to the local region or area. They usually sell perishable goods of daily use since the transportation of such goods can be expensive.
Question 10
When a product is limited to one specific country it is called as_____
A
International Market
B
National Market
C
Regional Markets
D
Local market
Question 10 Explanation: 
National Market is where the demand for the goods is limited to one specific country. Or the government may not allow the trade of such goods outside national boundaries.
Question 11
Which of the following is true about International Market?
  1. When the demand for the product is international
  2. Goods are also traded internationally in bulk quantities, we call it as an international market.
A
1 alone
B
2 alone
C
1, 2
D
None
Question 11 Explanation: 
When the demand for the product is international and the goods are also traded internationally in bulk quantities, we call it as an international market.
Question 12
Which of the following are example of Very Short Period Market?
A
Fruit
B
Flower
C
Vegetable
D
All the above
Question 12 Explanation: 
Very Short Period Market is when the supply of the goods is fixed, and so it cannot be changed instantaneously. Say for example the market for flowers, vegetables. Fruits etc. The price of goods will depend on demand.
Question 13
In which market supply of goods is fixed and so it cannot be changed instantaneously?
A
Very Short Period Market
B
Short Period Market
C
Long Period Market
D
All the above
Question 13 Explanation: 
Very Short Period Market is when the supply of the goods is fixed, and so it cannot be changed instantaneously. Say for example the market for flowers, vegetables. Fruits etc. The price of goods will depend on demand.
Question 14
In which of the following market price of goods depends on demand?
A
Long Period Market
B
Very Short Period Market
C
Short Period Market
D
None
Question 14 Explanation: 
Very Short Period Market is when the supply of the goods is fixed, and so it cannot be changed instantaneously. Say for example the market for flowers, vegetables. Fruits etc. The price of goods will depend on demand.
Question 15
In which of the following market supply can be slightly adjusted?
A
Short Period Market
B
Long Period Market
C
Very Short Period Market
D
All the above
Question 15 Explanation: 
In Short Period market is slightly longer than the previous one. Here the supply can be slightly adjusted.
Question 16
In which of the following the market will determine its equilibrium price in time?
A
Long Period Market
B
Short Period Market
C
Very Short Period Market
D
All the above
Question 16 Explanation: 
Long Period Market: Here the supply can be changed easily by scaling production. So, it can change according to the demand of the market. So, the market will determine its equilibrium price in time.
Question 17
Which of the following is true about Long Period Market?
  1. Here the supply can be changed easily by scaling production
  2. It can change according to the demand of the market
A
1 alone
B
2 alone
C
1, 2
D
None
Question 17 Explanation: 
Long Period Market: Here the supply can be changed easily by scaling production. So, it can change according to the demand of the market. So, the market will determine its equilibrium price in time.
Question 18
Which of the following comes under Regional market?
A
District
B
cluster of few smaller states
C
both a and b
D
villages
Question 18 Explanation: 
Regional Markets: These markets cover a wider are than local markets like a district, or a cluster of few smaller states.
Question 19
On the Basis of Nature of Transaction market can be classified as____
  1. Spot Market
  2. Future Market
  3. Regulated Market
A
1, 2
B
1, 3
C
2, 3
D
1, 2, 3
Question 19 Explanation: 
On the basis of nature of transaction the markets can be classified into two types. They are Spot market and Future market.
Question 20
In which of the following there is no system of credit?
A
Spot market
B
Future market
C
Regulated market
D
Unregulated market
Question 20 Explanation: 
Spot Market: This is where spot transactions occur, that is the money is paid immediately. There is no system of credit.
Question 21
In which of the following market money is paid immediately?
A
Spot market
B
Future market
C
Both a and b
D
None
Question 21 Explanation: 
Spot Market: This is where spot transactions occur, that is the money is paid immediately. There is no system of credit.
Question 22
In which of the following the transactions are credit transaction?
A
Spot market
B
Future market
C
Regulated market
D
None
Question 22 Explanation: 
Future Market is where the transactions are credit transactions. There is a promise to pay the consideration sometime in the future.
Question 23
Which of the following is true about Future market?
  1. There is no system of credit.
  2. There is a promise to pay the consideration sometime in the future.
A
1 alone
B
2 alone
C
1, 2
D
None
Question 23 Explanation: 
Future Market is where the transactions are credit transactions. There is a promise to pay the consideration sometime in the future.
Question 24
On the basis of regulation market can be classified into___ types?
A
3
B
2
C
4
D
5
Question 24 Explanation: 
On the basis of regulation, market can be classified into two types. They are Regulated market and Unregulated market.
Question 25
The stock market is a______ market
A
Regulated
B
Unregulated
C
Spot
D
None
Question 25 Explanation: 
Regulated Market: In such a market there is some oversight by appropriate government authorities. This is to ensure there are no unfair trade practices in the market. Such markets may refer to a product or even a group of products. For example, the stock market is a highly regulated market.
Question 26
In_____ market there is some oversight by appropriate government authorities
A
Regulated
B
Unregulated
C
Spot
D
None
Question 26 Explanation: 
Regulated Market: In such a market there is some oversight by appropriate government authorities. This is to ensure there are no unfair trade practices in the market. Such markets may refer to a product or even a group of products. For example, the stock market is a highly regulated market.
Question 27
Which of the following is true about Regulated market?
  1. In such a market there is some oversight by appropriate government authorities.
  2. Such markets may refer to a product or even a group of products
A
1 alone
B
2 alone
C
1, 2
D
None
Question 27 Explanation: 
Regulated Market: In such a market there is some oversight by appropriate government authorities. This is to ensure there are no unfair trade practices in the market. Such markets may refer to a product or even a group of products. For example, the stock market is a highly regulated market.
Question 28
Which of the following is an absolutely free market?
A
Regulated
B
Unregulated
C
Spot
D
Future
Question 28 Explanation: 
Unregulated Market: This is an absolutely free market. There is no oversight or regulation, the market forces decide everything.
Question 29
Which of the following is not true about Unregulated Market?
  1. In such a market there is some oversight by appropriate government authorities
  2. There is no oversight or regulation, the market forces decide everything
A
1 alone
B
2 alone
C
1, 2
D
None
Question 29 Explanation: 
Unregulated Market: This is an absolutely free market. There is no oversight or regulation, the market forces decide everything.
Question 30
Which of the following are types of imperfect competition?
  1. Monopoly
  2. Monopolistic competition
  3. Oligopoly
A
1, 2
B
1, 2, 3
C
1, 3
D
2, 3
Question 31
Which of the following are types of market structure?
  1. Purely competitive market
  2. Perfectly competitive market
  3. Imperfectly competitive market
A
1, 2
B
2, 3
C
1, 2, 3
D
1, 3
Question 32
._____ refers to a market structure in which there is a single producer or seller that has a control on the entire market
A
Monopoly
B
Monopolistic competition
C
Oligopoly
D
None
Question 32 Explanation: 
Monopoly refers to a market structure in which there is a single producer or seller that has a control on the entire market. This single seller deals in the products that have no close substitutes.
Question 33
Which of the following statement is correct?
  1. Monopolistic Competition refers to a market structure in which there is a single producer or seller that has a control on the entire market.
  2. This single seller deals in the products that have no close substitutes.
A
1 alone
B
2 alone
C
1, 2
D
None
Question 33 Explanation: 
Monopoly refers to a market structure in which there is a single producer or seller that has a control on the entire market. This single seller deals in the products that have no close substitutes.
Question 34
The term monopolistic competition was given by______
A
Edward H. Chamberlin
B
Adam Smith
C
Amiritiya Sen
D
Mark Zavala
Question 34 Explanation: 
The term monopolistic competition was given by Prof Edward H. Chamberlin of Harvard University in 1933 in his book Theory of Monopolistic Competition.
Question 35
The term monopolistic competition was given in_____ book
A
Theory of Monopolistic Competition
B
Monopolistic Competition and market
C
Monopolistic Competition of market
D
Monopolistic Competition and its effect
Question 35 Explanation: 
The term monopolistic competition was given by Prof Edward H. Chamberlin of Harvard University in 1933 in his book Theory of Monopolistic Competition.
Question 36
In which year the book containing the term Monopolistic Competition is was released?
A
1996
B
1933
C
1993
D
1936
Question 36 Explanation: 
The term monopolistic competition was given by Prof Edward H. Chamberlin of Harvard University in 1933 in his book Theory of Monopolistic Competition.
Question 37
The term monopolistic competition represents the combination of_______
  1. Monopoly
  2. Perfect competition
  3. Oligopoly
A
1, 2
B
2, 3
C
1, 2, 3
D
1, 3
Question 37 Explanation: 
The term monopolistic competition represents the combination of monopoly and perfect competition.
Question 38
Which of the following is correct about Monopolistic competition?
  1. Monopolistic competition refers to a market situation in which there are a large number of buyers and sellers of products.
  2. However, the product of each seller is different in one aspect or the other.
A
1 alone
B
2 alone
C
1, 2
D
None
Question 38 Explanation: 
Monopolistic competition refers to a market situation in which there are a large number of buyers and sellers of products. However, the product of each seller is different in one aspect or the other.
Question 39
The term oligopoly has been derived from two_____ words
A
Latin
B
Greek
C
French
D
German
Question 39 Explanation: 
The term oligopoly has been derived from two Greek words, Oligoi means few and poly means control.
Question 40
The term Oligoi means___
A
Few
B
Many
C
Control
D
Uncontrolled
Question 40 Explanation: 
The term oligopoly has been derived from two Greek words, Oligoi means few and poly means control.
Question 41
The term poly in oligopoly means______
A
Many
B
Few
C
Control
D
Uncontrolled
Question 41 Explanation: 
The term oligopoly has been derived from two Greek words, Oligoi means few and poly means control.
Question 42
.______ refers to a market form in which there are few sellers dealing either in homogenous or differentiated products.
A
Oligopoly
B
Monopoly
C
Monopolistic Competition
D
All the above
Question 42 Explanation: 
Greek words, Oligoi means few and poly means control. Therefore, oligopoly refers to a market form in which there are few sellers dealing either in homogenous or differentiated products.
Question 43
Which of the following are the consideration of a customer?
A
Paid
B
Promised
C
Partly paid and partly promised
D
All the above
Question 43 Explanation: 
A Consumer is a person who purchases a product or avails a service for a consideration, either for his personal use or to earn his livelihood by means of self-employment. The consideration may be: ✓ Paid ✓ Promised ✓ Partly paid and partly promised.
Question 44
Which of the following is not true?
  1. A Consumer is a person who purchases a product or avails a service for a consideration either for his personal use or to earn his livelihood by means of self-employment.
  2. It also includes a beneficiary of such goods/services when such use is made with the approval of such person
A
1 alone
B
2 alone
C
1, 2
D
None
Question 44 Explanation: 
A Consumer is a person who purchases a product or avails a service for a consideration, either for his personal use or to earn his livelihood by means of self-employment. The consideration may be: ✓ Paid ✓ Promised ✓ Partly paid and partly promised. It also includes a beneficiary of such goods/services when such use is made with the approval of such person.
Question 45
Who among the following is not a Consumer if he/she is/are?
A
Purchases any goods or avails any service free of charge
B
Purchases a good or hires a service for commercial purpose
C
Avails any service under contract of service.
D
All the above
Question 45 Explanation: 
A person is not a consumer if he/she: ✓ Purchases any goods or avails any service free of charge; ✓ Purchases a good or hires a service for commercial purpose; ✓ Avails any service under contract of service.
Question 46
Which of the following is/are the unfair trade practice?
  1. False representation
  2. When goods and services are not of stated standard, quality or grade
  3. When second hand, renovated goods are sold as new ones
A
1, 2
B
2, 3
C
1, 2, 3
D
1, 3
Question 46 Explanation: 
An “unfair trade practice” means a trade practice, which, for the purpose of promoting any sale, use or supply of any goods or services, adopts unfair method, or unfair or deceptive practice. Some of these practices include:  False representation  When goods and services are not of stated standard, quality or grade;  When second hand, renovated goods are sold as new ones.
Question 47
Which is not an Unfair Trade Practice?
A
False and misleading advertisement of selling at bargain price.
B
When products / services have the claimed warranty/guarantee
C
When the price of product or service is misleading.
D
Offering gifts, prizes, etc. to lure customers with no intention of providing them.
Question 47 Explanation: 
An “unfair trade practice” means  When goods and services do not have the claimed use, usefulness or benefit;  When products / services do not have the claimed warranty / guarantee;  When the price of product or service is misleading.  False and misleading advertisement of selling at bargain price.  Offering gifts, prizes, etc. to lure customers with no intention of providing them.
Question 48
Which of the following is an unfair trade practice?
A
Hoardings goods in greater number with the intention of raising the cost
B
Destroying goods in greater number with the intention of raising the cost
C
offering spurious goods
D
All the above
Question 48 Explanation: 
Hoardings or destroying goods with the intention of raising the cost of these or similar goods manufactured in greater number so as to manipulate higher prices is an Unfair trade practice. Manufacturing or offering spurious goods or adopting deceptive practices in the provision of services.
Question 49
Which of the following amounts to Unfair Trade Practice and does not carry any legal Weight?
A
Goods once sold will not be taken back
B
No exchange
C
No refund under any circumstances
D
All the above
Question 49 Explanation: 
“Goods once sold will not be taken back” or “No exchange”, or “No refund under any circumstances” It amounts to Unfair Trade Practice and does not carry any legal weight.
Question 50
Which of the following statement is correct?
  1. Consumer protection is a group of laws enacted to protect the rights of consumers, fair trade, competition and accurate information in the market place.
  2. The laws are designed to prevent the businesses that engage in unfair practices from gaining an advantage over competitors.
A
1 alone
B
2 alone
C
1, 2
D
None
Question 50 Explanation: 
Consumer protection is a group of laws enacted to protect the rights of consumers, fair trade, competition and accurate information in the market place. The laws are designed to prevent the businesses that engage in unfair practices from gaining an advantage over competitors.
Question 51
IRDAI can be abbreviated as______
A
Insurance Regulatory and Development Authority of India
B
Indian Regulatory and Development Authority of Insurance
C
Insurance Regulatory and Development Authority of Iran
D
Insurance Regulatory and Development autonomy of India
Question 51 Explanation: 
Telecom Regulatory Authority of India – TRAI. Insurance Regulatory and Development Authority of India – IRDAI.
Question 52
TRAI can be abbreviated as______
A
Telephone Regulatory Authority of India
B
Telecom Regulatory Authority of India
C
Telecom Regulating Authority of India
D
Telephone Regulating Authority of India
Question 52 Explanation: 
Telecom Regulatory Authority of India – TRAI. Insurance Regulatory and Development Authority of India – IRDAI.
Question 53
How many basic rights does Consumers have?
A
8
B
7
C
5
D
10
Question 53 Explanation: 
The Eight Basic Consumer Rights 1. The Right to Basic Needs. 2. The Right to Safety. 3. The Right to Information. 4. The Right to Choose. 5. The Right to Representation. 6. The Right to Redress. 7. The Right to Consumer Education. 8. The Right to a Healthy Environment.
Question 54
Which of the following is not a basic consumer right?
A
Right to Basic Needs
B
Right to Choose
C
Right to Life
D
Right to Consumer Education
Question 54 Explanation: 
The Eight Basic Consumer Rights 1. The Right to Basic Needs. 2. The Right to Safety. 3. The Right to Information. 4. The Right to Choose. 5. The Right to Representation. 6. The Right to Redress. 7. The Right to Consumer Education. 8. The Right to a Healthy Environment.
Question 55
COPRA can be abbreviated as______
A
Consumer Protection Act
B
Consumer Protection Amendment
C
Consumer Privacy Protection Act
D
Consumer Operations Protection Act
Question 55 Explanation: 
The Consumer Protection Act, 1986 (COPRA). This Act enacted in 1986 in the Parliament of India to protect the interests of consumers.
Question 56
In which year COPRA was enacted?
A
1996
B
1986
C
1976
D
1953
Question 56 Explanation: 
The Consumer Protection Act, 1986 (COPRA). This Act enacted in 1986 in the Parliament of India to protect the interests of consumers.
Question 57
When was COPRA was passed in Assembly?
A
October 1986
B
October 1976
C
October 1953
D
October 1996
Question 57 Explanation: 
The COPRA act was passed in Assembly in October 1986 and came into force on December 24, 1986.
Question 58
When did COPRA came into force?
A
December 24, 1986
B
December 14, 1986
C
December 24, 1996
D
December 14, 1976
Question 58 Explanation: 
The COPRA act was passed in Assembly in October 1986 and came into force on December 24, 1986.
Question 59
Which of the following is correct?
  1. COPRA is regarded as the 'Magna Carta' in the field of consumer protection for checking unfair trade practices, ‘defects in goods’ and ‘deficiencies in services’ as far as India is concerned
  2. It has led to the establishment of a widespread network of consumer forums and appellate courts all over India
A
1 alone
B
2 alone
C
1, 2
D
None
Question 59 Explanation: 
COPRA is regarded as the 'Magna Carta' in the field of consumer protection for checking unfair trade practices, ‘defects in goods’ and ‘deficiencies in services’ as far as India is concerned. It has led to the establishment of a widespread network of consumer forums and appellate courts all over India. It has significantly impacted how businesses approach consumer complaints and has empowered consumers to a great extent.
Question 60
Consumer Protection Council/s are established at__ level to increase consumer awareness
A
Central
B
State
C
District
D
All the above
Question 60 Explanation: 
Consumer Protection Councils are established at the national, state and district level to increase consumer awareness. To increase the awareness of consumers, there are many consumer organisations and NGOs that have been established.
Question 61
NCDRC can be abbreviated as_____
A
National Customer Disputes and Redressal Commission of India
B
National Consumer Department for Remedy Commission
C
National Consumer Department for Redressal Commission
D
National Consumer Disputes Redressal Commission
Question 61 Explanation: 
National Consumer Disputes Redressal Commission (NCDRC): Established by the Central Government. It deals with matters of more than 10 million.
Question 62
NCDRC is established by______
A
Central Government
B
State Government
C
District Collector
D
All the above
Question 62 Explanation: 
National Consumer Disputes Redressal Commission (NCDRC): Established by the Central Government. It deals with matters of more than 10 million.
Question 63
SCDRC can be abbreviated as_____
A
State Consumer Disputes Redressal Commission
B
State Customer Disputes Redressal Commission
C
Secondary Consumer Disputes Redressal Commission
D
State Consumer Disputes Redressal Committee
Question 63 Explanation: 
State Consumer Disputes Redressal Commission (SCDRC): Also known as the "State Commission" established by the State Government in the State. It is a state level court that takes up cases valuing less than ₹10 million.
Question 64
SCDRC is established by_____
A
Central government
B
State government
C
District collector
D
All the above
Question 64 Explanation: 
State Consumer Disputes Redressal Commission (SCDRC): Also known as the "State Commission" established by the State Government in the State. It is a state level court that takes up cases valuing less than ₹10 million.
Question 65
DCDRF can be abbreviated as______
A
District Consumer Disputes Redressal Forum
B
District Customer Disputes Redressal Forum
C
District Consumer Disputes resolving Redressal Forum
D
None
Question 65 Explanation: 
District Consumer Disputes Redressal Forum (DCDRF): Also known as the "District Forum" established by the State Government in each district of the State. The State Governments may establish more than one District Forum in a district. It is a district level court that deals with cases valuing up to ₹2 million.
Question 66
DCDRF is also known as______
A
District Forum
B
Collector Forum
C
Deputy Forum
D
Digital Forum
Question 66 Explanation: 
District Consumer Disputes Redressal Forum (DCDRF): Also known as the "District Forum" established by the State Government in each district of the State. The State Governments may establish more than one District Forum in a district. It is a district level court that deals with cases valuing up to ₹2 million.
Question 67
Which of the following is correct?
  1. The State Governments may establish more than one District Forum in a district
  2. It is a district level court that deals with cases valuing up to ₹10 million.
A
1 alone
B
2 alone
C
1, 2
D
None
Question 67 Explanation: 
District Consumer Disputes Redressal Forum (DCDRF): Also known as the "District Forum" established by the State Government in each district of the State. The State Governments may establish more than one District Forum in a district. It is a district level court that deals with cases valuing up to ₹2 million.
Question 68
Which of the following statement is correct?
  1. Indian Parliament, in August 2019, passed the landmark Consumer Protection Bill, 2019 which aims to provide the timely and effective administration and settlement of consumer disputes in this Digital Age.
  2. The New Act will come into force on such date as the Central Government may so notify
A
1 alone
B
2 alone
C
1, 2
D
None
Question 68 Explanation: 
Indian Parliament, in August 2019, passed the landmark Consumer Protection Bill, 2019 which aims to provide the timely and effective administration and settlement of consumer disputes in this Digital Age. The New Act will come into force on such date as the Central Government may so notify.
Question 69
Consumer protection Act of 2019 replaced______
A
Consumer Protection Act, 1986
B
Consumer Protection Act, 1976
C
Consumer Protection Act, 1956
D
Consumer Protection Act, 1996
Question 69 Explanation: 
Indian Parliament, in August 2019, passed the landmark Consumer Protection Bill, 2019 which aims to provide the timely and effective administration and settlement of consumer disputes in this Digital Age. The New Act seeks to replace more than 3 (three) decades old Consumer Protection Act, 1986 (Act).
Question 70
Which among the following is/are the feature of Consumer protection Act of 2019?
A
The New Act has widened the definition of 'consumer'.
B
The definition now includes any person who buys any goods, whether through offline or online
C
Buying goods electronic means, teleshopping, direct selling or multi-level marketing
D
All the above
Question 70 Explanation: 
The New Act has widened the definition of 'consumer'. The definition now includes any person who buys any goods, whether through offline or online transactions, electronic means, teleshopping, direct selling or multi-level marketing.
Question 71
According to new act of 2019, district forum can now entertain consumer complaints where the value of goods or services paid does not exceed_______
A
INR 10,000,000
B
$10,000,000
C
INR 1,000,000
D
$ 1,000,000
Question 71 Explanation: 
Revised pecuniary limits have been fixed under the New Act. Accordingly, the district forum can now entertain consumer complaints where the value of goods or services paid does not exceed INR 10,000,000 (Indian Rupees Ten Million).
Question 72
State Commission can entertain disputes value ranging between_____
A
$ 10,000,000 to $ 100,000,000
B
INR 10,000,000 to INR 100,000,000
C
INR 1,000,000 to INR 10,000,000
D
$ 10,000,000 to $ 100,000,000
Question 72 Explanation: 
State Commission can entertain disputes where such value exceeds INR 10,000,000 (Indian Rupees Ten Million) but does not exceed INR 100,000,000 (Indian Rupees One Hundred Million), and the National Commission can exercise jurisdiction where such value exceeds INR 100,000,000 (INR One Hundred Million).
Question 73
.National Commission can exercise jurisdiction where such value exceeds____
A
INR 100,000,000
B
$ 100,000,000
C
INR 10,000,000
D
$ 10,000,000
Question 73 Explanation: 
National Commission can exercise jurisdiction where such value exceeds INR 100,000,000 (INR One Hundred Million).
Question 74
Which of the following is incorrect?
  1. The New Act contains enabling provisions for consumers to file complaints electronically and for hearing and/or examining parties through video-conferencing.
  2. The CCPA will have an investigation wing, headed by a Director General, which may conduct inquiry or investigation into consumer law violations.
A
1 alone
B
2 alone
C
1, 2
D
None
Question 74 Explanation: 
The New Act contains enabling provisions for consumers to file complaints electronically and for hearing and/or examining parties through video-conferencing. The New Act proposes the establishment of a regulatory authority known as the Central Consumer Protection Authority (CCPA), with wide powers of enforcement. The CCPA will have an investigation wing, headed by a Director General, which may conduct inquiry or investigation into consumer law violations.
Question 75
CCPA can abbreviated as____
A
Central Consumer Protection Authority
B
Civil Customer Protection Authority
C
Criminal Consumer Protection Authority
D
Central Customer Protection Authority
Question 75 Explanation: 
The New Act proposes the establishment of a regulatory authority known as the Central Consumer Protection Authority (CCPA), with wide powers of enforcement.
Question 76
The CCPA may impose a penalty of up to____ on a manufacturer or an endorser, for a false or misleading advertisement
A
INR 1,000,000
B
$ 1,000,000
C
INR 10,000,000
D
$ 10,000,000
Question 76 Explanation: 
The CCPA may impose a penalty of up to INR 1,000,000 on a manufacturer or an endorser, for a false or misleading advertisement. The CCPA may also sentence them to imprisonment for up to two years for the same.
Question 77
Which of the following statement is correct?
  1. The CCPA may impose a penalty of up to INR 1,000,000 on a manufacturer or an endorser, for a false or misleading advertisement.
  2. The CCPA may also sentence them to imprisonment for up to two years for the same.
A
1 alone
B
2 alone
C
1, 2
D
None
Question 77 Explanation: 
The CCPA may impose a penalty of up to INR 1,000,000 on a manufacturer or an endorser, for a false or misleading advertisement. The CCPA may also sentence them to imprisonment for up to two years for the same.
Question 78
In case of a subsequent offence, the fine may extend to_______
A
INR 5,000,000 and imprisonment of up to five years
B
INR 5,000,000
C
$ 5,000,000 and imprisonment of up to five years
D
INR 5,000,000 and imprisonment of up to 10 years
Question 78 Explanation: 
The CCPA may impose a penalty of up to INR 1,000,000 on a manufacturer or an endorser, for a false or misleading advertisement. The CCPA may also sentence them to imprisonment for up to two years for the same. In case of a subsequent offence, the fine may extend to INR 5,000,000 and imprisonment of up to five years.
Question 79
For every subsequent offence, the period of prohibition may extend to____ years.
A
5
B
3
C
2
D
6
Question 79 Explanation: 
The CCPA may impose a penalty of up to INR 1,000,000 on a manufacturer or an endorser, for a false or misleading advertisement. The CCPA may also sentence them to imprisonment for up to two years for the same. In case of a subsequent offence, the fine may extend to INR 5,000,000 and imprisonment of up to five years. The CCPA can also prohibit the endorser of a misleading advertisement from endorsing that particular product or service for a period of up to one year. For every subsequent offence, the period of prohibition may extend to three years.
Question 80
Which of the following is the highest appellate body of Consumer Court?
A
NCDRC
B
SCDRC
C
DCDRF
D
All the above
Question 80 Explanation: 
National Consumer Disputes Redressal Commission (NCDRC): A national level court works for the whole country and deals compensation claimed exceeds rupees one core. The National Commission is the Apex body of Consumer Courts; it is also the highest appellate court in the hierarchy.
Question 81
NCDRC head office is located in____
A
Mumbai
B
Kolkata
C
Chennai
D
Delhi
Question 81 Explanation: 
The National Consumer Disputes redressal Commission (NCDRC), is a quasi-judicial commission in India which was set up in 1988 under the Consumer Protection Act of 1986. Its head office is in New Delhi. The commission is headed by a sitting or retired judge of the Supreme Court of India.
Question 82
SCDRC is a______ commission
A
Judicial
B
quasi-judicial
C
non- Judicial
D
none
Question 82 Explanation: 
The National Consumer Disputes redressal Commission (NCDRC), is a quasi-judicial commission in India which was set up in 1988 under the Consumer Protection Act of 1986. Its head office is in New Delhi. The commission is headed by a sitting or retired judge of the Supreme Court of India.
Question 83
In which year NCDRC was setup?
A
1988
B
1986
C
1996
D
1999
Question 83 Explanation: 
The National Consumer Disputes redressal Commission (NCDRC), is a quasi-judicial commission in India which was set up in 1988 under the Consumer Protection Act of 1986. Its head office is in New Delhi. The commission is headed by a sitting or retired judge of the Supreme Court of India.
Question 84
The National Consumer Disputes redressal Commission is headed by____
A
Sitting judge of the Supreme Court of India
B
President of India
C
retired judge of the Supreme Court of India
D
both a and c
Question 84 Explanation: 
The National Consumer Disputes redressal Commission (NCDRC), is a quasi-judicial commission in India which was set up in 1988 under the Consumer Protection Act of 1986. Its head office is in New Delhi. The commission is headed by a sitting or retired judge of the Supreme Court of India.
Question 85
A state level court works at the state level with cases where compensation claimed is___  
A
above 20 lakhs but up to one Core
B
above 5 lakhs but up to 10 Crore
C
above 10 lakhs but up to 5 Crore
D
above 2 lakhs but up to 50 Lakhs
Question 85 Explanation: 
A state level court works at the state level with cases where compensation claimed is above 20 lakhs but up to one core. The State Commission also has the appellate jurisdiction over the District Forum.
Question 86
SCDRC has_____
  1. Original Jurisdiction
  2. appellate jurisdiction over the District Forum
  3. appellate jurisdiction over the National forum
A
1, 2
B
1, 3
C
1, 2, 3
D
2 alone
Question 86 Explanation: 
State Consumer Disputes Redressal Commission (SCDRC): A state level court works at the state level with cases where compensation claimed is above 20 lakhs but up to one core. The State Commission also has the appellate jurisdiction over the District Forum.
Question 87
A district level court works at the district level with cases where the compensation claimed is up to____
A
20 lakhs
B
50 lakhs
C
2 lakhs
D
10 lakhs
Question 87 Explanation: 
District Consumer Disputes Redressal Forum (DCDRF): A district level court works at the district level with cases where the compensation claimed is up to 20 lakhs.
Question 88
Which of the following acts are correctly matched?
  1. Commodities Act, 1989
  2. The Legal Metrology Act, 2009
A
1 alone
B
2 alone
C
1, 2
D
None
Question 88 Explanation: 
Important Acts ✓ The Consumer Protection Act, 1986 ✓ The Legal Metrology Act, 2009 ✓ The Bureau of Indian Standards Act, 1986 ✓ The Essential Commodities Act, 1955 ✓ The prevention of Black Marketing and maintenance of supplies of essential ✓ Commodities Act, 1980.
Question 89
The Essential Commodities Act was enacted in______
A
1976
B
1955
C
1966
D
1989
Question 89 Explanation: 
Important Acts ✓ The Consumer Protection Act, 1986 ✓ The Legal Metrology Act, 2009 ✓ The Bureau of Indian Standards Act, 1986 ✓ The Essential Commodities Act, 1955 ✓ The prevention of Black Marketing and maintenance of supplies of essential ✓ Commodities Act, 1980.
Question 90
The Bureau of Indian Standards Act was enacted in_____
A
1976
B
1986
C
1996
D
2009
Question 90 Explanation: 
Important Acts ✓ The Consumer Protection Act, 1986 ✓ The Legal Metrology Act, 2009 ✓ The Bureau of Indian Standards Act, 1986 ✓ The Essential Commodities Act, 1955 ✓ The prevention of Black Marketing and maintenance of supplies of essential ✓ Commodities Act, 1980
Question 91
Mixing other extraneous material of inferior quality with a superior quality material is Called_____
A
Purification
B
Refinement
C
Adulteration
D
Alteration
Question 91 Explanation: 
Mixing other extraneous material of inferior quality with a superior quality material is called Adulteration.
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